All 99
Tactic 19 of 99

The Concession Trade

Never give without getting.

What it is

Every time you give something, ask for something back. It keeps things fair and stops people taking your goodwill for granted. Negotiators know that a concession given for free teaches the other side to ask for more.

Spot it

You keep giving and they keep taking. They never offer anything back, and every agreement seems to end with you doing more.

Counter it

Start attaching small asks to your yeses. “Sure, and could you...?” Watch how they react. People who are happy to trade are fair. People who sulk when you ask for something back have been taking.

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