All 99
Tactic 55 of 99

The How Question

Ask “how” and they’ll solve your problem for you.

What it is

Instead of saying no or arguing, you ask an open “how” question. “How am I supposed to do that?” It makes the other person face the problem and think about it from your side. Negotiators call these calibrated questions.

Spot it

Someone keeps asking you “how” questions so you do the thinking and offer the concession.

Counter it

Answer with your own limit. “I don’t know how. That’s for you to figure out if you want this done.”

Related tactics